20 years of delivering superior shade for residential and commercial.

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How We Work

Call our toll free number or e-mail our friendly staff and we will record your address and contact details and answer any initial questions you may have surrounding our shade sail range.

The shade sail representative for your area will then contact you to organise a suitable time for your free measure and quote.

On this initial visit you will be asked to show the exact area you anticipate covering, the representative will measure the area, discuss design, colours, and what fixing points and posts should be used, they will then answer any more detailed questions you may have.

A detailed quote will then be sent to you outlining total costs for complete installation including an illustration of your area and where the shade sail will be situated, what fixing points and posts will be used and any colours discussed.

If you accept the quote and wish to go ahead our office must receive a signed copy of the quotation to confirm you agree with the design, colours and sizes. A deposit as specified on the quote will also need to be paid at this time. At this point in the process you are required to discuss any changes or questions you may have surrounding your sail installation.

Our steel fabricator will next begin the manufacturing of your fixing points as specified on your quote.

Once completed we will be in contact to organise a suitable time for the installation of the fixing points or posts, our qualified installers will discuss all this with you. At the installation exact measurements from the fixing points will be obtained for the creation of your sail.

At this stage in the manufacturing and installation process it is necessary to pay the progress payment as listed on your quote. Once this is received our sail loft will begin manufacture of your custom made shade sail in the colour you have specified.

Once shade sail is complete we will be in contact to arrange a suitable time for installation of your newly created sail, the installers will tension the sail and the job is complete, the final payment as specified on your quote is now due.

It is now time for you to sit back, relax and enjoy your newly shaded area protected from the harsh U.V. rays, rain, hail, wind and birds.